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Kimberly McKearney's Page
Profile Information
- Hometown:
- Franklin
- About Me:
- Customer Experience Evangelist in Sales, Service, Marketing and Call Center
My passion is helping organizations grow revenues by increasing efficiencies, getting the right tools, processes and people in place to deliver a solid customer experience.
One example is an accreditation program developed and implemented at a Fortune 20 Company which improved the skills of first and second level sales and service managers resulting in a 32% increase in efficiencies and sales performance during its first year.
- What Industry/Profession do you work in?
- Managing the Customer Experience
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Cogradulations and Welcome.
Beth